| ViP+ Standard |
| Level 2 Associate ViP Concierge assigned to client |
| ViP Concierge primary point of contact for client, |
| ViP Concierge Service - helps you find it, fix it, solve it, buy it, learn it |
| Apple ID account recovery service for two accounts (setup with ViP Support) |
| Immediate approval and free standard delviery on all orders |
| All Apple devices registered with ViP Support supported even if you didn’t buy them at iWorld |
| Remote device diagnostics (in warranty or out of warranty) |
| 30% discount on Personal Finance plan adminsitraiton fee. |
| Access to Consignment Marketplace |
| For ViP+ Standard members buying pre-owned devices from private resale market: $50 service fee - ViP Support will do remote device diagnostics & screening with seller - no warranty implied |
| For ViP+ Standard members selling pre-owned devices: $50 listing fee, 20% Consignment re-sale services includes diagnostics, marketing, payment services, and 30-day defect warranty* |
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| Support offered by ViP Concierge - Client does not have direct contact with ViP Support. Options: ViP Concierge can talk to ViP Support about solutions, a paid support ticket can be generated by ViP Concierge, or clients with ViP Support Subscription can have ticket submitted by ViP Concierge |
