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When Should You Upgrade to macOS 11 Big Sur, iOS 14, iPadOS 14, watchOS 7, and tvOS 14?

Posted by Laurie Berg on

When Should You Upgrade to macOS 11 Big Sur, iOS 14, iPadOS 14, watchOS 7, and tvOS 14?

As we get into September, it’s a good bet that Apple will soon—either this month or next—be pushing out major upgrades for macOS, iOS, iPadOS, watchOS, and tvOS. Apple previewed these new versions at its Worldwide Developers Conference back in June, and they’ve been in public beta for a few months. Once Apple makes macOS 11 Big Sur, iOS 14, iPadOS 14, watchOS 7, and tvOS 14 available, the question looms large—when should you install them?

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Did You Know You Can Close a Mac Laptop When It Has an External Display?

Posted by Laurie Berg on

Did You Know You Can Close a Mac Laptop When It Has an External Display?

We wanted to make sure that those of you who work on a Mac laptop with an external display know that you can close your laptop’s screen and keep working. Apple calls this closed-clamshell or closed-display mode.

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Use This New Setting to Prevent iOS Updates from Consuming Precious Space

Posted by Laurie Berg on

Use This New Setting to Prevent iOS Updates from Consuming Precious Space

People whose iPhones or iPads have relatively little free space have long struggled with the fact that iOS likes to download updates so they’ll be ready for installation. “Who wants to wait for a long download?” Apple thought. 

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Find Files in the Finder Better by Specifying a Search Scope

Posted by Laurie Berg on

Find Files in the Finder Better by Specifying a Search Scope

This isn’t about periscopes or mouthwash—when it comes to searching, a scope is the area in which a search takes place. When you use the Search field in a Finder window to look for files and folders, you have the choice of two scopes: This Mac or the current folder. You can always switch the scope after starting the search by clicking the other choice near the top of the window, but it’s easier to set the default search scope in Finder > Preferences > Advanced so it’s set right to start. From the “When performing a search” pop-up menu,...

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How to Ask for Tech Support So You Get Good Answers Quickly

Posted by Laurie Berg on

How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we receive an email message along the lines of “I keep getting a note that my backups aren’t working.” All we can tell from that message is that something may be wrong with the user’s backups. But without knowing what app they’re using and what the specific...

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